1. shop: is owned by :

oczy szeroko otwarte Agnieszka Leszkiewicz - Sławatycka
ul. Askenazego 11 m 129
03-580 Warszawa
Tax 629 224 74 71
Bank account number : 05 1140 2004 0000 3502 7401 9014

2. shop sells yarns by mail order.

3. Making a purchase in a store constitutes acceptance of these Rules.

4. For each order, you will receive a receipt or - on request - an invoice .

5. Despite best efforts, colors of the products on the website may be quite differ from the actual color, depending on your monitor .


6. Orders are accepted through the website store by adding selected products to the cart and confirmation of the purchase .

7. All displayed prices contains TAX and are expressed in Polish curency. Prices do not include shipping costs. Shipment costs are covered by customer's.

8. For purchases above 250 PLN cost of shipping ( within the PL) is payed by seller.

9. The price applicable is the price of goods at the time of ordering .

10. The order is considered as paid at the time of entering the payment in our bank account.

11. Ordered and paid goods we ship within 2 business days of entering the payment into our bank account. In the case when customer does not complete all data required by our storenecessary to perform the contract, our shop reserves the right to extend the performance of a contract.
Order must be paid within 7 days from the date of the order, after that time will be canceled. Orders paid on Friday will be shipped at Monday morning.

12. Shop magicloop provides customers the possibility of free skeins rewinding. The service is carried out at the request of the customer. To use this service you need to select the appropriate optionin the order summary, and describe exactly which skeins should be rewinded and which shouldn't. Skeins rewinded on the customer request shall be treated as special order modified in under particular consumer, in accordance with article 38 section 3 of the Act, from 30 May 2014, about consumer rights (Dz. U. 2014 nr827) and therefore they can not be returned or exchanged.

13. delivers the goods through the Polish Post Office and by Inpost - Package Machines 24/7 (applies only to Poland).

14. Shipping price depends on the weight of the goods:

Domestic shipments :
parcel, regardless of weight - 14,00 zł

(Delivery up to 2 working days after dispatch)

parcel payed on delivery, regardless of weight - 16,00 zł
(Delivery up to 2 working days after dispatch)


Domestic shipment realized by Inpost - Paczkomaty 24/7:

paczkomaty 24/7 - regardless of weight - 16 zł

(delivery to selected package machines up to 2 working days after dispatch)

paczkomaty 24/7 pobranie - regardless of weight - 19 zł

(delivery to selected package machines up to 2 working days after dispatch) 


Shipments abroad (applies only to EU countries):
post letter - up to: 350 g

Priority - 19,30 zł

post letter - up to: 1 kg
Priority - 35,60 zł

post letter -  up to: 2 kg
Priority - 65,20 zł

Postal parcel -  up to: 3 kg
Priority - 68,00 zł

Postal parcel -  up to: 4 kg
Priority - 76,00 zł

Postal parcel -  up to: 5 kg
Priority - 85,00 zł

Shipments prices to countries from outside of the EU are set individually after e-mail contact with Our Store.


15. shop is offering registered users a "cumulative discount system ", which depends on the total amount of orders placed and paid for the last 12 months, without shipping costs.

discount thresholds :
above 100 zł - 1%
above 200 zł - 2%
above 300 zł - 3 %
above 400 zł - 4 %
above 500 zł - 5 %
above 600 zł - 6 %
above 700 zł - 7 %
above 800 zł - 8 %
above 900 zł - 9 %
more than 1000 zł - 10%

16. Assignment to the appropriate discount group is automatical, after exceeding a certain threshold rebate.

17. Prices visible after logging into the account arecurrently entitled by taking into account the discount given to the customer.


18. Individual Discounts and other coupons do not add up .


19. Customer whose account has been suspended due to violation of our terms, loses all granted discounts.

20. The discounts are calculated from all orders made ​​over the past 12 months. After 12 months from the last purchase customer loses granted discounts.

                                                 CLAIMS AND RETURNS

21. In case of complaint, defective merchandise will be replaced by another, deprived of defects , and if this is not possible , due to the exhaustion of feed, store will pay the buyer equivalent price of the product or offer other goods available in the store to choose from. Shop guarantees repayment of an amount equal to the price of goods paid by you, shown on the sales document (receipt or invoice) . Money will be refunded within 14 days after we receipt shipment with returned goods, by bank transfer to the customer's bank account. The shipping cost covered earlier by client (included in the document of purchase - receipt or invoice ) and the cost of returning the goods by the customer are not refundable.

22. You have the right to return goods without giving any reason within 14 days. The basis for withdrawal from the contract without giving any reason is to submit the relevant statement within 14 days, counted from the date when the goods has been release. Money will be refunded by bank transfer to an account designated by the customer upon receipt by the shop delivery with returned goods . The shipping cost of the returned goods is covered by the customer (buyer). Before shipping the returned product, please contact with the store.

23. The shipping cost of the returned goods is covered by the customer. In case of the wrong order processing due to the seller's fault, shipping cost is covered by our store.


                                               PERSONAL INFORMATION

24. Client's personal data collected by the shop are used only for execution of the contract and shall not be made or sold to other business entities. Placing an order at is equal to consent to the storage and processing of personal data by our store on the order in accordance with the provisions law: Personal Data Protection from 29 August 1997 ( Journal of Laws of 2002 . No. 102 item . 926 , as amended) .

25. Shop: reserves the right to change the prices of offered goods, cancel the promotions on our website, or to modify them.

26. Shop: reserves the right to make periodic changes to the above regulations. Customers placing an order in the store are required to familiarize themselves with the current regulations .



Have a nice shopping :)